Cherokee Warranty overview
Your Cherokee Warranty starts the day you get your unit and gives you Hitch to
Bumper coverage of material defects and workmanship for a full year. Cherokee is proud of it's
quality and is pleased to offered a One year Factory Warranty extension
for just $150! This optional Protection Plan warrants against manufacturing defects of nearly
every component of your new Cherokee Trailer. The fact that Forest River will give you the second year of
warranty for just $150 tells you they stand behind their product and that they don't think you'll have any
problems whatsoever.
Many appliances and components have even longer terms such as Furnaces and Water heaters at three years or the Roof with 12 years. See the specific terms of each
item in the Warranty & Instructions packet you receive with your unit.
Warranty work is available from many existing RV service locations (6,800+ in North America),
and having your Favorite RV Service center approved to perform Forest River warranty repairs
is easy.
Forest River Cherokees also include, at no additional charge, one Year of Coach-Net Roadside Assistance!
This coverage applies not only to your new Cherokee (except Park Models), but also the vehicle you tow it with.
24 hour help is just a Toll Free call away. Coach Net benefits include:
- Emergency Roadside Assistance
- Dispatch of On-site Mechanical Service
- $2,000 Trip Interruption Reimbursement
- 24 Hour Toll Free Emergency Message Service
- Custom Trip Routing and Full Color Maps
- Service Assistance
- Nationwide Service Appointment assistance
These extensive warranties and protections show the confidence and commitment Forest River
Cherokee has in their product.
Forest River Coach-Net Brochure (2.5MB PDF)
The exact text of the warranty coverage follows and is current as of 11/25/2008.
Forest River Warranty Coverage
The intent of this document is to provide general guidelines that
govern aspects of the Forest River, Inc. warranty program.
Please refer to the limited warranty that can be found inside the
front cover of the Forest River Recreational Vehicle Owner�s
Manual for additional warranty coverage information.
Forest River, Inc. warrants only to the original consumer
purchase for a period of (1) one year from the date of purchase.
Motorized vehicles are warranted for a period of (1) one year
from the date of purchase or (12,000) twelve thousand miles,
whichever comes first. The warranty period applies only to units
used for recreational travel and family camping.
What is covered? - Defects in material and workmanship caused
by Forest River, Inc.
What is not covered?
1. Adjustments - The following adjustments will be
covered for a period of 90 days after retail purchase:
A. Cabinet doors
B. Cabinet drawers
C. Latches
D. Entry doors, steps and striker plates
E. Awnings
F. Loose trim
G. Slide out adjustments
2. Brake adjustments
3. Fuses & light bulbs
4. Any product not registered and normally used in the
United States or Canada.
5. Any trailer registered, licensed, or predominately used
outside the USA or Canada without prior approval.
6. Components that are warranted separately by the
manufacturer of the product, i.e. appliances, chassis,
tires, batteries, generators, and furniture.
7. Any product used for commercial purposes, such as a
permanent residence or as a rental unit. All rental
units will be subject to the warranties offered by the
component manufacturers as listed in item # 6 of the
document.
8. Window glass breakage (unless noted on Dealer
Acceptance Form).
9. Lubrication & minor adjustments of locks, latches,
hinges, slide-out gears, etc.
10. Rust, corrosion, oxidation, dents and other damage as
a result of environmental conditions such as, but not
limited to: heavy winds, hail, lightning, salt and sand.
11. Fading or normal deterioration of items such as
fabrics, decorative items, carpet, etc. due to use or
exposure to the sun.
12. Cleaning of undercarriage/frame - Units being
delivered during winter months are likely to have been
exposed to highway salts and chemicals. It is the
responsibility of the dealership to wash the frame and
undercarriage of the unit when it arrives to prevent
the frame and undercarriage from rusting or oxidizing.
13. Damage/fading of the exterior caused by chemical
cleaning or lack of proper maintenance of the
exterior.
14. Normal unit maintenance, such as inspecting and
resealing exterior seams, including roof seams.
15. Damages caused by abuse, misuse, negligence,
condensation, overloading, vandalism, collision, road
hazards, acts of nature including hail, wind, heavy rain
damage, flood, rock chips, alterations or
modifications, improper non-warranty repairs, lack of
normal maintenance, failure in giving prompt notice of
water damage, improper operation or storage of
components.
16. Subsequent damage, loss or injury beyond warranty
repairs as a result of mold or fungi.